General Questions

What is Caselux made of?

Caselux is made of a PU Vegan leather with water-resistant coating.

How do I care for my Caselux?

Your Caselux product is easy to take care of and keep clean. Featuring PU vegan leather, Caselux is water-resistant and can easily be cleaned with a towel, mild soap, and water.


Shipping Policy

Orders are shipped within 2 business days.

Mainland US: Standard Shipping (3-5 Business Days) $1.99. Free Standard Shipping on orders over $75.

Hawaii, Alaska, and other US Territories: $3.99 (3-5 Business Days)

Canada: $5.99 (5-7 Business Days) Orders to Canada may also be subject to Customs Fees

All Other International Shipping: $20 (5-10 Business Days).

Where is my order?

Track the status of your order here

Where does my order ship out of?

Your order is packed and shipped at our warehouse in Portland, OR.


What is your return policy?

You have 14 days from receiving your order to contact us and begin the return process here. Returns must be in their original packaging with tags intact in order to receive a full refund. At this time, we are not accepting exchanges or returns past 14 days to ensure the highest level of safety. Thank you for understanding. If you require additional help, please contact us at: hello@caselux.com

How do I start a return?

Returns are easy! You'll need your order number from your email here.